Select Page

Professional Services

shutterstock_155454977DVI Communications can assist Clients with Managed Services, Systems Analysis & Audit Services, and Strategic Planning initiatives.

» Managed Services

Managed Services

DVI augments and complements the day-to-day management and operation of our Clients’ IT/networking infrastructure:

  • Extension of Client IT organization;
  • Operation and maintenance of IT/networking infrastructure (Servers, Network, Telephone Systems, Desktop, etc.);
  • Virtualization and Cloud migration & management;
  • Help/Trouble Desk Support;
  • Day-to-Day Installation, Move, Add & Change control;
  • IT Expenditure Tracking and Budget Control;
  • Staff Augmentation (providing specific skill sets to fit client needs.)
  • » Show Less

» System Analysis Services

System Analysis Services

DVI provides comprehensive quantitative analyses of Client Infrastructure assessing flexibility, scalability, availability, security (physical and electronic), and cost-effectiveness.  We identify strengths/weaknesses and offer specific recommendations with cost estimates and as required, detailed designs for upgrade and enhancements including:

  • Performance Analysis measuring the throughput, capacity, loading and End-to-End response time for technology systems under various usage scenarios.
  • Continuity of Operation Assessment identifying systems robustness and recommending upgrading in the face of equipment failure, cable faults, site failure, area-wide catastrophes taking into account system reliability and redundancy configurations. DVI also reviews ConOps Plans & procedures.
  • Security Analysis assessing the in-place and physical security systems and procedures to attack and compromise. IT Systems include access control, firewalls, anti-virus detection, encryption/authentication, trusted computing, backup and recovery procedures. Physical Systems include CCTV, Card Access, Intruder Detection, mantraps. DVI also reviews security procedures in place to assess operational readiness.
  • Cost Analysis of Operations, with a particular focus on Cloud services and visualization analysis.

» Show Less

» Strategic Planning Services

Strategic Planning Services

DVI provides Strategic Planning Services for the Client’s IT/networking infrastructure as follows:

  • IT Master Plan (Upgrades, Consolidation, Budget and Schedule) tied to Organization Business goals;
  • Enterprise Architecture: Helping organizations migrating their IT environment from “As Is” to the “To Be” target;
  • IT Support Organization and Operations Analysis (Staffing Levels, Skill Sets, Job Responsibilities, Day-to-Day Processes and Vendor Liaison Procedures);
  • Outsourcing Analysis (including service provider selection, partition of responsibility, contract support and service level agreements);
  • Business Continuity (including Disaster Recovery, Emergency Communications, Asset Dispersion and Vital Records Management);
  • IT/networking infrastructure Asset Analysis (based on organization’s expansion, consolidation, merger and acquisition scenarios.)

» Show Less

See some of our recent professional services projects.

Managed Services

Systems Analysis & Audit Services

Strategic Planning Services